Welcome to Chiraigaon, operated by Marvel Nutriment Processors. These Terms of Service govern your use of our website, products, services, and customer communication channels.
By accessing or using chiraigaon.com, placing an order, submitting an enquiry, or communicating with us, you agree to these Terms of Service.
Chiraigaon is a food products brand operated by Marvel Nutriment Processors. Through our website, we provide information about our products and may offer products for purchase, enquiry, delivery, and customer support.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.
You must not:
We make reasonable efforts to ensure that product descriptions, images, pricing, availability, packaging information, and other information displayed on the website are accurate and up to date.
However, product images may vary slightly from the actual product, including due to photography, screen settings, packaging updates, or changes made by the manufacturer.
We reserve the right to correct errors, update product information, change availability, or discontinue products without prior notice.
When you place an order through our website or another authorised ordering channel, you are making a request to purchase the selected products.
An order may be subject to confirmation of product availability, pricing, payment status, delivery information, and other necessary details.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of incorrect pricing, product unavailability, suspected fraud, or inaccurate customer information.
Product prices displayed on the website are subject to change. We may update prices from time to time.
Where online payment is available, payments may be processed through third-party payment gateways or financial service providers.
We do not intend to store complete debit card, credit card, or banking credentials on our website.
Delivery times may vary depending on the delivery location, product availability, courier or logistics provider, weather, holidays, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.
Returns, refunds, replacements, and order cancellations are subject to the applicable policies and conditions communicated by Chiraigaon at the time of purchase.
If you have an issue with an order, product, delivery, or payment, please contact us through our Contact Us page so that we can review the matter.
Any refund, replacement, or cancellation request may be subject to applicable product, payment, delivery, and legal requirements.
If you provide your phone number, WhatsApp number, email address, or other contact information, we may contact you regarding your enquiry, order, delivery, payment, customer support request, or other communication that you have initiated with us.
We may use WhatsApp Business Platform services to receive and respond to customer messages.
When you contact Chiraigaon through WhatsApp, your communication may be processed through WhatsApp Business Platform services provided by Meta Platforms, Inc.
We may use WhatsApp to respond to enquiries, provide customer support, communicate about orders, and provide other customer service requested by you.
Your use of WhatsApp is also subject to the applicable terms and policies of WhatsApp and Meta.
Unless otherwise stated, the content available on this website, including text, logos, graphics, photographs, product images, designs, layout, and other materials, is owned by or licensed to Marvel Nutriment Processors or Chiraigaon.
You may not reproduce, distribute, modify, publish, transmit, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.
Our website may contain links to third-party websites, payment providers, delivery services, social-media platforms, or other external services.
Third-party services operate independently and may have their own terms and privacy policies. We are not responsible for the content, availability, security, or practices of third-party services.
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend, modify, update, or discontinue parts of the website when necessary for maintenance, security, technical reasons, or business purposes.
To the extent permitted by applicable law, Marvel Nutriment Processors and Chiraigaon shall not be liable for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, third-party service failures, delivery delays, communication failures, or technical issues.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, protect, and handle personal information.
We may update these Terms of Service from time to time to reflect changes in our website, products, services, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or the use of our website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
If you have questions regarding these Terms of Service, an order, a product, or our services, please contact us through our Contact Us page.
Since 1966
