At Chiraigaon, operated by Marvel Nutriment Processors, accessible through chiraigaon.com, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, how we communicate with you, and the choices available to you when you use our website, services, or contact us through communication channels such as WhatsApp.
Depending on how you use our website and services, we may collect information that you voluntarily provide to us.
This may include:
When you place an order, we may collect information necessary to process and fulfil the order, including order details, delivery information, payment status and transaction-related information.
Where online payment services or payment gateways are used, payment processing may be handled by the relevant payment service provider. We do not intend to store complete debit card, credit card, or banking credentials on our website.
Information collected through our website, forms, orders and customer communications may be used for purposes including:
If you contact us through WhatsApp, we may receive and process information associated with your WhatsApp communication, such as your phone number, name where available, message content, and information necessary to respond to your enquiry or provide customer support.
We may use the WhatsApp Business Platform and related services provided by Meta Platforms, Inc. to receive and respond to customer messages.
WhatsApp communications may be used for purposes such as:
We do not use WhatsApp conversations to sell or rent your personal information to third parties.
Our website may use cookies, sessions or similar technologies to provide essential website functionality and improve your browsing experience.
Cookies or session information may be used to remember preferences, maintain shopping cart information, support login sessions, understand website usage and improve website performance.
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
Our website may use browser sessions to maintain shopping cart information and provide necessary ecommerce functionality.
Session information is used to support the operation of the website and is not intended to be used for purposes unrelated to providing the requested service.
If you choose to make an online payment, the transaction may be processed through a third-party payment gateway or financial service provider.
Such third-party providers may collect and process payment information according to their own privacy policies and terms.
Customers should review the applicable payment provider's privacy policy before completing a transaction where appropriate.
We do not sell or rent your personal information to third parties.
Information may be shared where reasonably necessary with trusted service providers involved in operating our website, communicating with customers, or fulfilling your requests, such as:
We may also disclose information when required by applicable law, regulation, court order, governmental authority, or where necessary to protect the rights, property and security of our website, business and users.
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and terms of use.
We are not responsible for the privacy practices, security or content of third-party websites that you may access through links on our website.
Where WhatsApp Business Platform services are used, certain information may be processed by Meta Platforms, Inc. and its associated services in order to provide WhatsApp business communication functionality.
The processing of information by third-party platforms is also governed by the applicable terms and privacy policies of those platforms.
We take reasonable technical and organisational measures to protect information handled through our website and business systems against unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal, regulatory and legitimate business requirements.
Depending on applicable law, you may have rights concerning your personal information, including the ability to request access, correction or deletion of certain information.
You may contact us if you believe that information we hold about you is inaccurate, if you want to know more about how your information is handled, or if you wish to request deletion of information where applicable.
We may need to verify your identity before processing certain requests.
If you would like to request deletion of personal information that we hold about you, you may contact us through our Contact Us page.
Please include enough information for us to identify the relevant customer record or communication. We will review the request and, where applicable, delete the requested personal information, subject to information that we are required or permitted to retain for legal, accounting, security, fraud-prevention, dispute-resolution or other legitimate business purposes.
Our website is not specifically directed toward children. We do not knowingly request or collect personal information from children for purposes unrelated to providing our services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised "Last Updated" date.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us through our Contact Us page.
Since 1966
